Get in Touch With Us
Whether you have spotted something that needs correcting, want to ask about how we rank real money poker sites, or have a partnership enquiry, this page explains how to reach us and what happens once you do.
How to Reach Our Team
Email is the best way to contact us. We read every message that comes in and aim to respond within a few working days. Send your enquiry to [email protected] and tell us briefly what it concerns so we can route it to the right person.
We are not a poker room and cannot access, verify, or manage anyone's player account, deposit, or withdrawal. Account, cashier, and verification (KYC) issues need to go directly to the poker site in question through its own support channel, not to us.
What You Can Get in Touch About
- Questions about our reviews — Ask us about how we assess sites like Coinpoker, Bovada, Ignition, or any other operator covered on this site, including how we weigh traffic, rake, bonus terms, or payment methods.
- Corrections and updates — Bonus terms, rakeback structures, and licensing details change. If something looks out of date, flag it and we will check it against the operator's current terms.
- Content suggestions — If there's a poker site, payment method, or comparison you'd like us to cover, let us know what you're looking for.
- Partnership and editorial enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce yourself and outline your proposal.
- Affiliate and commercial disclosure — This site may earn a commission when readers sign up to a poker site through links on our pages. That relationship never decides how a site is ranked or reviewed. If you have questions about how this works, ask us directly.
- Responsible gambling concerns — If gambling has become a problem for you or someone close to you, tell us in your message and we will point you toward support resources, including the National Problem Gambling Helpline at 1-800-GAMBLER. If you are already using a state self-exclusion program, we will never suggest a way around it.
What Happens After You Send a Message
A member of our editorial team reads and answers every message personally — we don't rely on automated replies to close out enquiries. Most messages get a response within a couple of working days; more complex questions, such as detailed fact-check requests, may take a little longer while we confirm details with the operator or a regulatory source.
Before You Write In: A Few Things to Check
Some questions are quicker to resolve if you check these first:
- For account, deposit, or withdrawal issues, contact the poker site's own customer support team, not us.
- For bonus terms and playthrough requirements, check the offer details shown alongside each listing on this site — material conditions such as deposit minimums, wagering requirements, and time limits are stated next to the offer itself.
- Confirm you meet your state's minimum gambling age before signing up anywhere — 21+ in most regulated states, 18+ in a few. This site is not intended for anyone under that age.
- If you're comparing options outside the US market, note that our guide to trusted non-GamStop casinos in the UK covers a different regulatory landscape and is not a substitute for US-specific advice.
Our Commitment to Accuracy
We fact-check bonus terms, licensing claims, and site details against publicly available sources and keep this content updated as terms change. We do not guarantee winnings, and nothing on this site should be read as financial advice or a promise of profit — poker involves real risk of loss, and reader feedback helps us keep that context honest and current. If something we've published seems to understate that risk, we want to hear about it.
Thank you for taking the time to reach out. Every message helps us keep this site useful and accurate for the next reader comparing where to play.